FAQ

FAQ

PRODUCT & COLLECTION

PRODUCT & COLLECTION

What makes MIZŪMI garments unique?

What makes MIZŪMI garments unique?

What makes MIZŪMI garments unique?

What makes MIZŪMI garments unique?

Where are MIZŪMI pieces designed and produced?

Where are MIZŪMI pieces designed and produced?

Where are MIZŪMI pieces designed and produced?

Where are MIZŪMI pieces designed and produced?

How do I choose the right size?

How do I choose the right size?

How do I choose the right size?

How do I choose the right size?

Do you offer custom or made-to-order pieces?

Do you offer custom or made-to-order pieces?

Do you offer custom or made-to-order pieces?

Do you offer custom or made-to-order pieces?

ORDERS & PAYMENTS

ORDERS & PAYMENTS

What payment methods do you accept?

What payment methods do you accept?

What payment methods do you accept?

What payment methods do you accept?

When will I be charged for my order?

When will I be charged for my order?

When will I be charged for my order?

When will I be charged for my order?

Can I modify or cancel my order after placing it?

Can I modify or cancel my order after placing it?

Can I modify or cancel my order after placing it?

Can I modify or cancel my order after placing it?

Do you offer gift cards or gift wrapping?

Do you offer gift cards or gift wrapping?

Do you offer gift cards or gift wrapping?

Do you offer gift cards or gift wrapping?

SHIPPING & DELIVERY

SHIPPING & DELIVERY

Where do you ship?

Where do you ship?

Where do you ship?

Where do you ship?

How much does shipping cost?

How much does shipping cost?

How much does shipping cost?

How much does shipping cost?

How long does delivery take?

How long does delivery take?

How long does delivery take?

How long does delivery take?

Will I need to sign for my order upon delivery?

Will I need to sign for my order upon delivery?

Will I need to sign for my order upon delivery?

Will I need to sign for my order upon delivery?

How can I track my shipment?

How can I track my shipment?

How can I track my shipment?

How can I track my shipment?

Do you ship internationally?

Do you ship internationally?

Do you ship internationally?

Do you ship internationally?

RETURNS & EXCHANGES

RETURNS & EXCHANGES

What is your return policy?

What is your return policy?

What is your return policy?

What is your return policy?

How do I initiate a return or exchange?

How do I initiate a return or exchange?

How do I initiate a return or exchange?

How do I initiate a return or exchange?

When will I receive my refund?

When will I receive my refund?

When will I receive my refund?

When will I receive my refund?

Can I exchange for a different size or color?

Can I exchange for a different size or color?

Can I exchange for a different size or color?

Can I exchange for a different size or color?

ETHICS & VALUES

ETHICS & VALUES

Is MIZŪMI committed to ethical production?

Is MIZŪMI committed to ethical production?

Is MIZŪMI committed to ethical production?

Is MIZŪMI committed to ethical production?

What kind of materials do you use?

What kind of materials do you use?

What kind of materials do you use?

What kind of materials do you use?

How do you ensure sustainability in your supply chain?

How do you ensure sustainability in your supply chain?

How do you ensure sustainability in your supply chain?

How do you ensure sustainability in your supply chain?

CONTACT & SUPPORT

CONTACT & SUPPORT

How can I reach customer service?

How can I reach customer service?

How can I reach customer service?

How can I reach customer service?

Do you have a showroom or studio I can visit?

Do you have a showroom or studio I can visit?

Do you have a showroom or studio I can visit?

Do you have a showroom or studio I can visit?

Who do I contact for press or wholesale inquiries?

Who do I contact for press or wholesale inquiries?

Who do I contact for press or wholesale inquiries?

Who do I contact for press or wholesale inquiries?

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